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The Future of Telco is End-to-End Digital, Including Operations Management

“The digital future promises several innovative opportunities for telecom providers to transform end–user experience, create new revenue streams, innovative operating models and significantly reduce operating costs. This requires telecom providers to look beyond just the front–end user interface systems and embrace a comprehensive end–to–end digital strategy. This will involve a digital–led transformation across the chain from front–office and middle–office to back–office technologies.”

According to ITU News, “telecommunications is the only industry where volumes are growing 40–60% a year, but revenues are shrinking.” Because of the complexity of the business, changing regulations and this downward revenue trend, telco’s must reinvent themselves more rapidly than other industries—from front to back. The right connected technology solutions—for all aspects of the business—can be a competitive advantage, including operations management.

Utility Cloud can help. Our cost-effective platform allows everyone on your team to know what assets require inspection, when they need to be completed and, through geo-location, exactly where those assets are located.

Plus, you can easily segment people, assets, work and features to simplify, secure and optimize your user access. By creating roles based on your segmentation, you get to define who gets access to what. This simplifies the view that your field teams and contractors see, providing only information they need to perform their work more efficiently. User roles also reduce the potential for error and protect sensitive information. These features allow you to have a real-time, complete picture of managed assets and regulatory and maintenance initiatives across the enterprise.

As a true partner to our telco customers, we assist management teams in establishing goals and objectives to improve their company’s efficiency and capital planning. Our easy-to-implement cloud-based solution is available anytime and anywhere to your teams. And, Utility Cloud is backed by superior customer support. Our team understands the importance of easy to use, cost-effective operations in your company.

Utility Cloud GIS, CMMS and Asset Management Convergance
Utility Cloud Operational Management

Gain Insight with Robust Asset Management Tools

When your program manager opens Utility Cloud via their computer, tablet or phone, they have a real-time view of current assets being addressed and open and completed work orders. They can also view all historical data in the system and generate robust reports for deeper insight and smarter decision-making.

Your inspection and repair crews also have access to information that is relevant to them including the history of an asset.

Simplify Workflow with Computerized Maintenance Management

Anything hooked into Utility Cloud—your inspection crews, control systems, devices, sensors, web services and enterprise systems—can immediately flag a suspected issue and automatically generate a workorder for an upstream investigation or repair crew. All inspection and repair information is stored in Utility Cloud and available in real-time. Once the work is complete, compliance reports may be triggered automatically or manually with the click of a button.

Utility Cloud Telco Line and Tower Inspections

Reduce Inefficiency with Precise Asset Location Information

With Utility Cloud, the entire team can leverage the system’s geo-location features to easily find the asset that requires attention. Program managers can view progress and crew locations in real-time.

At a Glance, Utility Cloud Features and Benefits

Utility Cloud Offers:

  • Enterprise-scale, customizable, real-time information
  • Segmentation of people, work, assets and features based on role
  • Robust data and reporting
  • Stand-alone technology or connected to IoT devices and 3rd party applications
  • Scalable, cloud-based solution on highly-secure AWS (Amazon Web Servers) located globally
  • Comprehensive release and testing plans with regular updates based on user needs
  • Multi-language capabilities (English, French, Spanish, German, Japanese and Chinese)

Utility Cloud Benefits:

  • Save time and money. Real-time information of every asset and crew member, on any  device provides simplified scheduling, reduced mistakes and greater efficiency.
  • Make a greater impact. Historical and current data allows program managers to identify  problem areas and invest their capital budgets wisely.
  • Stay current and compliant. A scalable cloud platform and frequent software updates  ensure alignment with changing regulatory, infrastructure and industry needs.
  • Be confident in data security and compliance. AWS data centers are built to meet the  requirements of the most security-sensitive organizations. And, with Utility Cloud servers  on virtually every continent, data storage complies with local and regional regulations.
  • Leverage One Solution. Simplify many work and asset management compliance  programs into one powerful platform.

Utility Cloud is committed to creating the smartest, user-friendly tools available enabling our clients to deliver efficient, compliant services to the communities they serve.

No other solution offers insight like Utility Cloud.